I build high-performing teams where people feel they belong and can do their best work.
Director of Product Design
Head of design for Core Experiences, the platform team that makes Gusto feel like one connected experience instead of a bunch of separate tools. We own the systems and capabilities that help employers manage their business and employees manage their work, currently focused on bringing AI into the product.
Built the Comms governance framework (Whisper/Speak/Shout) with decision logic for calibrating tone across channels, and shipped it to an 85-person design org. Created a custom GPT for self-serve email review, shifting from 1:1 design review to scalable infrastructure. Lead mobile strategy for both employer and employee apps.
Prototype daily with Claude, Cursor, and Figma AI. Push PRs to production. Lead 5 designers and influence design direction across 10 platform teams.
Senior Product Design Manager
Led design for seller platform experiences in a two-sided marketplace. Managed a team of 8 designers building the tools sellers use to manage inventory, shipping, payments, and compliance. Took the team from storming to performing in six months by introducing flexible staffing and pair designing.
Overhauled the design hiring loop and built an onboarding program from scratch, increasing designer satisfaction by 25% and scaling the approach across the entire Product organization. Trained managers and ICs on human-centered interviewing.
Product Design Manager
Served as interim Product Management Director for 6+ months during leadership transitions. Opened Etsy's Mexico City office, establishing design presence and hiring process from the ground up.
Senior Product Designer
Two-sided education marketplace. Partnered with Product and Engineering on product strategy and standardized design system components, reducing design time for common patterns.
Product Design Manager
First management role at scale. Built design operations from scratch: career ladders, recruiting loops, critique structures, tools, budgets.
Senior Product Designer
Three-sided healthcare platform connecting patients, providers, and payers. Player-coach role: supported two direct reports while shipping a consumer-facing mental health app.
Lead Product Designer
Product consulting agency where I met my best friends and first started managing people. Led end-to-end design across industries, managed three designers, ran workshops.